The Consumer Protection Code (CDC) is a legal instrument to harmonize supplier-consumer relations, based on the principles of good faith and contractual balance.

We act in the area of ​​Consumer Law by directing our clients about their rights as well as the resolution of conflicts arising from consumer relations such as:

 

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  • Common Justice and Special Courts;
  • Indemnification actions;
  • Telephone Companies, Water, Electricity and Telephone Service Concessionary.
  • Insurers, Health Plans and Hospitals;
  • Services rendered incomplete or unrealized;
  • Undue denial of the Consumer in credit protection agencies (SPC and SERASA);
  • Moral damage;
  • Damage Material;
  • Losses;
  • Losses and damages;
  • Reparation of Illicit Acts;
  • Improper billing;
  • Misleading Propaganda;
  • Abusive Propaganda;
  • Constraint on collection;
  • Wrongful protest;
  • Interest readjustments and abusive;
  • Problems arising from purchases made through the Internet;
  • Delay of delivery of Products or Provision of Services;
  • Delivery of Products with Addiction or Defect;
  • Airlines and Road Transport Companies; Baggage loss, Flight Delay;
  • Traffic accident.


Consumer Law - Law Firm in - Porto Alegre (RS)

 

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